Privacy Policy

Privacy Policy

Effective Date: June 22, 2026

1. Information We Collect

When you contact Shoreline Soft Washing, request an estimate, submit a form through our website, call our business, or otherwise engage with our services, we may collect:

Name

Email address

Phone number

Property address

Information related to your exterior cleaning project or service request

Communication records related to phone calls, text messages, or emails

Website usage data and anonymous analytics information

We may also collect anonymous information through cookies and similar technologies to improve website performance and user experience.

2. How We Use Your Information

We use collected information to:

Respond to inquiries and provide estimates

Schedule appointments and service consultations

Communicate regarding house washing, roof cleaning, soft washing, power washing, deck cleaning, commercial building cleaning, and related services

Send appointment reminders and service-related updates

Request customer feedback and reviews

Improve our website, services, and customer experience

We do not sell personal information. Information may be shared with trusted service providers such as website hosting, CRM, communication, scheduling, or software partners only when necessary to operate our business.

3. SMS & Communication Consent

By submitting a form, calling our business, or otherwise providing your phone number, you consent to receive phone calls and SMS communications from Shoreline Soft Washing regarding your inquiry, estimate, appointment, or services.

Message and data rates may apply

Message frequency varies

Reply STOP to opt out

Reply HELP for assistance

Consent is not a condition of purchase

4. Data Protection

We take reasonable measures to safeguard personal information from unauthorized access, disclosure, or misuse. Information is stored using industry-standard security practices, and access is limited to individuals necessary to provide requested services.

5. Your Rights

You may request access to, correction of, or deletion of your personal information at any time by contacting us.

Email: [email protected]
If you opt out of communications, we may still send essential service-related messages necessary to complete an active project or request.

6. Cookies & Analytics

Our website may use cookies and analytics tools such as Google Analytics and similar technologies to better understand website traffic and visitor behavior. These tools help improve website performance and overall user experience.

You may control cookie preferences through your browser settings.

7. Third-Party Services

Shoreline Soft Washing may use third-party providers for website hosting, analytics, customer relationship management, scheduling, communication, and messaging services. These providers only receive information necessary to perform their services and maintain their own privacy and security policies.

8. Policy Updates

This Privacy Policy may be updated periodically. Any revisions will be posted on this page with an updated effective date. Continued use of our website or services constitutes acceptance of any updates.

9. Mobile Information Sharing

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Information may be shared with subcontractors or service providers solely for the purpose of supporting business operations, such as customer communication platforms, scheduling systems, and customer service functions.

Text messaging originator opt-in data and consent information will not be shared with any third parties under any circumstances.

10. Contact Us

If you have questions regarding this Privacy Policy or how your information is handled, please contact:

Shoreline Soft Washing

Northford, Connecticut

Email: [email protected]